PRIVACY POLICY

Introduction

 

Englishology ("we," "us," or "our") is committed to protecting the privacy of our students, staff, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this policy.  

 

Information We Collect

​

We collect personal information that you provide to us directly, such as:  

• Student Information: Name, contact details (address, phone number, email), birth date, emergency contact information, educational records, learning needs, and special educational needs.

• Admission Information: Identity and contact details, and learner profile information.

 

We also collect information automatically when you interact with our website or online services, including:

• Usage Data: Information about how you use our website and services, including your IP address, browser type, device information, pages visited, and time spent on our site.  

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, track website usage, and personalise content.

 

How We Use Your Information

 

We use your personal information for the following purposes:

• Student Enrolment and Course Management: To process student enrolments, manage course registrations, track attendance, and provide academic support.

• Communication: To communicate with students, parents, and staff about courses, schedules, events, and other relevant information.

• Payment Processing: To process payments for courses and other services.

• Marketing: To send you promotional materials about our courses and services. You can opt out of marketing communications at any time.

• Academic Purposes: To identify student progress, learning needs, and special educational needs.

• Data Security: To protect your personal information from unauthorized access, use, or disclosure.

 

Data Sharing and Disclosure

 

We do not share your personal information with third parties, except as required by law or with your explicit consent.

 

Data Retention

 

We retain your personal information for five years after your last interaction with us, or as required by law.

 

Data Security

 

We take data security seriously and implement appropriate measures to protect your personal information, including:

• Encryption: We use encryption to protect sensitive information transmitted online.

• Access Controls: We restrict access to personal information to authorized personnel only.  

• Secure Systems: We use secure systems to collect, store, and retrieve data.

 

Your Rights

 

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.  

• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.  

• Opt-Out: You can opt out of receiving marketing communications from us at any time.

 

To exercise any of these rights, please contact us using the information provided below.  

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and track website usage. You can manage your cookie preferences through your browser settings. Some of our emails may also contain tracking pixels to monitor open and click-through rates.  

 

Policy Updates

 

We may update this Privacy Policy from time to time. We will notify you of any changes by email.

 

Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Englishology 56/2 West Panthapath, Dynasty Wahed Tower (level 12) Dhaka 1205 Phone: 09613645474 Email: info@englishology.net